Subscription Policy

Effective Date: July 1, 2026
Last Updated: July 1, 2026

At Delux Laundry, our subscription program is designed to provide a convenient way to receive your favorite products on a recurring schedule.

Subscribers enjoy the flexibility to manage deliveries while ensuring they never run out of premium laundry products.

By enrolling in a subscription, you agree to the terms outlined below.

1. How the Subscription Works

When you purchase a subscription, you authorize Delux Laundry to automatically charge your selected payment method according to the delivery frequency you choose during checkout.

Available delivery intervals may include:

  • Every 30 days.
  • Every 45 days.
  • Every 60 days.
  • Every 90 days.

Additional delivery options may be offered from time to time.

2. Automatic Billing

Your selected payment method will be automatically charged before each scheduled shipment.

By enrolling, you authorize Delux Laundry to process recurring payments until your subscription is canceled.

3. Managing Your Subscription

You may manage your subscription at any time by logging into your account.

You may:

  • Skip a shipment.
  • Change your delivery frequency.
  • Update product quantities.
  • Change your shipping address.
  • Update your payment method.
  • Pause your subscription.
  • Cancel your subscription.

Changes must be made before your next scheduled billing date.

4. Subscription Discounts

Subscription pricing and discounts are available only while your subscription remains active.

Delux Laundry reserves the right to modify or discontinue subscription discounts at any time.

Any pricing changes will apply only to future orders, and customers will be notified in advance.

5. Order Processing

Once your recurring order has been processed for shipment, it cannot be modified or canceled.

Please review your upcoming orders before your scheduled billing date.

6. Failed Payments

If a recurring payment cannot be processed:

  • We may attempt to process the payment again.
  • Your shipment may be delayed until payment is successfully completed.
  • We may suspend or cancel your subscription if payment cannot be collected.

7. Subscription Cancellation

You may cancel your subscription at any time before your next scheduled billing date.

Cancellation will prevent future recurring charges but will not affect any order that has already been processed or shipped.

8. Returns and Refunds

Subscription orders are subject to the Delux Laundry Return & Refund Policy.

Because our products are household cleaning products, all subscription shipments are considered final sale once they have been processed for shipment, except in cases involving:

  • Shipping damage.
  • Incorrect items.
  • Verified manufacturing defects.

9. Product Availability

Although we make every effort to maintain inventory, product availability cannot be guaranteed.

If a subscribed product becomes unavailable, Delux Laundry may:

  • Delay the shipment.
  • Substitute a comparable product, but only with the customer’s consent.
  • Cancel the affected shipment and notify the customer.

10. Changes to Products or Pricing

We may update product formulations, packaging, pricing, subscription discounts, or available delivery intervals from time to time.

Material changes affecting future subscription orders will be communicated before they take effect.

11. Right to Cancel

Delux Laundry reserves the right to suspend or terminate any subscription at its sole discretion, including in cases involving:

  • Fraudulent activity.
  • Abuse of promotional offers.
  • Repeated payment failures.
  • Violation of our Terms of Service.

12. Contact Us

If you have questions about your subscription, please contact us:

Delux Laundry

Website: www.deluxlaundry.com
Email: info@deluxlaundry.com